Welcome to our FAQ page! As a manufacturer of high-quality custom wood products, we understand that choosing the right materials, designs, and processes can raise many questions.
Below, you’ll find answers to the most common questions we hear from customers about our products. Feel free to reach out if you don’t see what you’re looking for; we’re always happy to help.
Wipe the board with a slightly damp cloth (mild soapy water is okay), then wipe it dry immediately. Never immerse the board in water or place it in the dishwasher, as excessive moisture can cause cracking or warping.
No. Do not place your board in the dishwasher or microwave. These appliances can damage the wood and reduce the board’s lifespan.
Apply a coat of our Snow River Wood Oil, or a food-grade mineral oil or wood conditioner, to all wood surfaces every 3–5 uses, or whenever the board looks dry. Let the oil soak in, then wipe off any excess.
Most of our boards are soaked in wood oil before packing. To help prevent the board from drying out over time, you can apply a few additional coats of our Snow River Wood Oil as needed.
Our Snow River Wood Oil is 100% mineral oil.
Lightly sand the surface with fine sandpaper, then reapply mineral oil to restore its smooth finish and natural luster.
No. Do not place the board over a hot stove, heating element, or in contact with any hot surface, as this may damage or warp the wood.
Store your board in a dry area. Avoid storing it in or on top of a sink, or anywhere it may come into contact with standing water or damp cloths.